Shipping: You will be given a quote for shipping charges. Your costs for shipping will vary depending on the size/weight of items purchased and it's destination. Most items are shipped directly from the manufacturer and are guaranteed to arrive in excellent condition. Any damage by the carrier must be reported within 48 hours. In the few instances that we have encountered problems with damaged merchandise, we have always facilitated our customers with the necessary information for filing claims regarding damaged equipment.
Payment: All orders must be paid in full before items are shipped. No C.O.D's. We accept Master Card, Visa, Discover & American Express. Cashiers checks and money orders are welcomed, and orders paid by personal or business checks will be shipped when the check clears. There is a $25.00 fee for returned checks. All sales are final, no refunds. By giving us the credit card/payment info on online/phone orders, customer is accepting all of our terms and conditions of the sale. We do not accept the return policies of credit card companies, so please be sure of your purchase. Please feel free to ask questions regarding any aspect of your purchase.
Overseas Ordering: All orders being shipped out of the country must be paid for in advance by cashiers check or bank transfer only.
Fast Ship Orders: All orders being shipped on our fast ship program must be paid for in advance by cashiers check or bank transfer only.
Cancellation: There is a 40% restocking fee for any changed or canceled orders. The cancellation period runs from the time the order is placed to 30 days after delivery.
The above terms and conditions reflect our companies concern about keeping prices competitive, without having to sacrifice service to our customers. We are in a business to business relationship with our customers and are proud to be able to offer great products at great prices with outstanding customer service to you, the professional.
INVOICES ARE TO BE PAID IN FULL BEFORE DELIVERY.Payment by check constitutes authorization or electronic automated clearinghouse (ACH) debit entries to your bank account, at first presentment and any re-presentments.We do not honor return policies of major credit cards.Returns must be approved by management and 40% Re-stocking fee or store credit (no returns) will be enforced on any return or cancellation of an order.Customer is responsible for all shipping charges incurred for returning merchandise.Custom/Parts/Non-Stock/Floor sample items are Not Returnable.Shampoo bowl parts are final sale--non returnable and not refundable.Installation is separate and would be listed above.There will be 3% charge on orders not picked up or delivered on agreed date.Full payment required for all drop-ship items and items picked up at our showroom.Items must be checked for damage and any damage must be noted on bill of lading prior to delivery agent leaving customer's premises to establish the claim process from shipping co.We accept balance/final payment by cash, cashiers, bank or business check only(no personal checks) By giving us the credit card/payment info, customer is accepting the above terms and conditions of the sale.
We will always strive to do our best to uphold shipping and handling costs that are presented, however, due to rising costs for shipping and handling, these prices may be subject to change at any time and we may need to adjust these prices accordingly.